Stickers are easy to handle but the UV lamp doesn't work, or they definitely aren't cured in there. So this was an unnecessary and wasted purchase, not recommended.
The user's roll: Customer service at Lyko. 6 monthsThe comment was made 6 months
Hey again ✨
If you suspect there is a manufacturing defect, you can register a complaint case as follows:
📌 Log in to your account
📌 Go to MY PAGES
📌 Select Order History and click on the order number of the item you want to complain about
📌 Click on the COMPLAIN icon and fill out the quantity + reason
📌 Do you want a return slip as a letter? Write it in the comment field, and we will take care of it for you!
📌 Feel free to attach a picture or a video that clearly shows the problem
📌 Press SEND – and you will receive the return slip via email (check the spam folder too, just to be safe!)
Print the return slip, attach it to the package, and deliver it to the nearest Helthjem pickup point 📦💨
We will keep you updated along the way, and you will be notified as soon as the complaint is processed 💌
Just let us know if you have any questions – we are here to help 💕 Have a wonderful day ahead! ✨