Susanne

  • 2 days

    Wrong text?

    I think the text is a bit crazy here! Prada… probably doesn't fit.

    Translated from swedish

    1 product in post Wrong text?
    8 views
    • Customer service at Lyko
      22 hours
      Hello there Susanne! 👋 I have looked closer at this and now the product description should match this👌 Thank you for your attention🩷 Wishing you a nice weekend🌼

    to leave a comment
  • 3 months

    Cream or not?

    ”Continue with moisturizer” it says in the description. Is this not a cream or is it more like a serum?

    Translated from swedish

    1 product in post Cream or not?
    2572 views
    • 1 month
      Lyko, you need to fix the description...

    to leave a comment
  • 4 months

    Is it not available?

    Why do I get an email saying the product is now in stock when it says it has been discontinued and therefore cannot be purchased? Super annoying when you've been waiting for something for so long.

    Translated from swedish

    1 product in post Is it not available?
    246 views
    • Customer service at Lyko
      4 months
      Hi Susanne 😊👋 I have looked into this and it seems that only one product was delivered to the warehouse, it could be a customer return when there is a low quantity. I understand that it gets frustrating when it’s a product you’ve been looking forward to 🤍 This item has been out of stock from the supplier in the latest orders, so it has probably been discontinued because it can no longer be obtained from the supplier. I hope you can find a new favorite 🤗 All the best!

    to leave a comment

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