My pages

My PagesMy informationOrder HistoryFavoritesMonitored productsClub LykoMy bookingsEmail & Text Messages

Lyko Community

Lyko CommunityNotifications

Susanne

  • Susanne

    1 week

    Perfumed

    I read a post here on Lyko that this is perfumed, is that true? Because I need a really moisturizing face cream that isn't greasy and doesn't contain niacinamide and perfume.

    Translated from swedish

    1 product in post Perfumed
    132 views

    • Natalie

      Farmaceut på Lyko
      1 week
      Hi Susanne✨ When I look at the ingredient list, it contains no added fragrance, but it may have a scent due to the ingredient Betula Alba Bark Extract, which gives off a natural scent and may be perceived as perfume by some. Therefore, you can absolutely use it if this meets your criteria, as it also does not contain Niacinamide. Let us know if you want your cream to be completely fragrance-free, as we will definitely help you find another option😊 I hope my answer can be helpful! Wishing you a super nice Friday🌞

    to leave a comment

  • Susanne

    1 month

    Wrong text?

    I think the text is a bit crazy here! Prada… probably doesn't fit.

    Translated from swedish

    1 product in post Wrong text?
    35 views

    • Saga

      Customer service at Lyko
      1 month
      Hello there Susanne! 👋 I have looked closer at this and now the product description should match this👌 Thank you for your attention🩷 Wishing you a nice weekend🌼

    to leave a comment

  • Susanne

    4 months

    Cream or not?

    ”Continue with moisturizer” it says in the description. Is this not a cream or is it more like a serum?

    Translated from swedish

    1 product in post Cream or not?
    3054 views

    • Maria

      2 months
      Lyko, you need to fix the description...

    to leave a comment

  • Susanne

    5 months

    Is it not available?

    Why do I get an email saying the product is now in stock when it says it has been discontinued and therefore cannot be purchased? Super annoying when you've been waiting for something for so long.

    Translated from swedish

    1 product in post Is it not available?
    271 views

    • Evelina

      Customer service at Lyko
      5 months
      Hi Susanne 😊👋 I have looked into this and it seems that only one product was delivered to the warehouse, it could be a customer return when there is a low quantity. I understand that it gets frustrating when it’s a product you’ve been looking forward to 🤍 This item has been out of stock from the supplier in the latest orders, so it has probably been discontinued because it can no longer be obtained from the supplier. I hope you can find a new favorite 🤗 All the best!

    to leave a comment
Customer service