I wonder if you should feel anything from this? I feel nothing when I use it and see others writing that it is «strong» even on level one, but I notice no difference on level one, two, or three. Could there be something wrong with the product I received?
The user's roll: Former employee. 8 monthsThe comment was made 8 months
Hi and thanks for the feedback! 🙌
There can be several reasons why you don't notice a clear vibration:
-Microcurrents are not necessarily the same as noticeable vibration. Users have reported feeling little or nothing.
-You need to use a water-based or well-conductive serum before use, otherwise the current may not be conducted optimally.
-It is completely normal for sensitivity to vary — some feel a lot, others feel little. The device also works on a micron level and can be more subtle than expected.
-Check that the device gives LED light and beeps when it is turned on — this indicates that it is working.
If after proper preparation and use (clean skin + serum + pressure) you still feel nothing at all, then it is reasonable to assume that the product may be defective — and then you can register the case as a complaint so that we can take the product in for a check 💪
Wishing you a nice day ahead 💓