Therese

  • The post was made 3 weeks

    Rinse out or not

    It says first in the description that it should be rinsed out, but further down it says you shouldn't😄 What is the deal with the product?
    1 product in post Rinse out or not
    51 views
    • The user's roll: Customer service at Lyko. The comment was made 3 weeks
      Hi and thank you for taking the time to write to us 😊 I have forwarded it to the right department for a change, but it should not be rinsed out. Have the BEST! ❤️
      1 likes
  • The post was made 3 months
    Rating: 3 out of 5
    verified customer

    Poor battery capacity

    Really like the mask, how it fits and all the different modes you can choose from. BUT disappointed that the charge doesn't last... It's a fantastic idea to make an LED mask wireless but then you shouldn't have to charge it after every use😣🫠 After a full day of charging, the battery works for two sessions, that is 2x10 minutes. I wish you didn't have to charge it all the time, it's hard to use it regularly as you want with an LED mask when you have to remember to charge it every day 🙂
    1 product in post Poor battery capacity
    1722 views
    • The user's roll: Lyko Creator. The comment was made 2 months
      Therese, I think you should!
  • The post was made 8 months
    Rating: 2 out of 5

    Why perfume?!

    I don't understand why they have to add perfume to their masks! Incredibly unnecessary.. dries out and can cause irritation on the skin..
    1 product in post Why perfume?!
    487 views
  • The post was made 1 years
    Rating: 2 out of 5
    verified customer

    Completely wrong color

    Ordered the color MY210, hoping it would be yellow/warm! The package arrived yesterday and the product was pink/red😖 did not match at all!! So disappointed. I found it very difficult to interpret the "color description". There was no shade that had anything with "W" which should be the one with yellow/warm undertone🧐 So I used the process of elimination, since P=cool and N=neutral, I assumed that Y would be the one with yellow undertone but nope🫠 Grateful if someone knows and can suggest what shade to choose as the "help" unfortunately was quite misleading😳😰 Otherwise, the product seems lovely in consistency 🌟
    1 product in post Completely wrong color
    50551 views
    • The comment was made 1 years
      I tried to do it under this link, but it doesn't work.
      1 likes
  • The post was made 1 years
    Rating: 3 out of 5

    Burns on my skin

    Can't decide if I like the consistency or not🤔 really gel formula like a pudding type😅 Unfortunately, I feel like it burns on the skin! Does it contain any ingredient that had something to do with citrus peel?😱🍉 maybe it's not great for us with sensitive skin🙈 I unfortunately don't get any wow experience! Going back to a milder, maybe thicker cream now for winter 🙋‍♀️❄️❄️
    1 product in post Burns on my skin
    2065 views