Violetta

  • The post was made 1 month
    Rating: 2 out of 5

    Package is leaking

    The product is «fine», not gonna buy it as i dodnt see results for my skin. But every time I pumped it, it was leaking all over. So it looks like a cheap package or smth.
    1 product in post Package is leaking
    254 views
    • The user's roll: Farmaceut på Lyko. The comment was made 4 weeks
      Hi Violetta😊 Thank you for sharing your experience🤍 We’re sorry to hear about the leaking packaging — that’s of course not how the product should function. Even if the formula itself felt fine, a faulty pump is definitely something we want to look into. You’re very welcome to file a complaint via your order history by selecting the relevant order number, and our customer service team will be happy to help you further. Hope this helps and wishing you Merry Christmas🎅🏻
  • The post was made 6 months

    Charger

    Is it rechargeble with usb? Or do you need to buy batteries? Thanks
    1 product in post Charger
    1628 views
    • The user's roll: Customer service at Lyko. The comment was made 6 months
      Hi Violetta! 👋 A charger is included for you to charge it with, so no batteries are needed. Take care 🌸
      3 likes
Customer service