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  • The post was made 6 days
    Question about battery
    There is a lot of speculation and dissatisfaction regarding the device's battery. If I order this and the battery works poorly/not as promised, can I get my money back? Feels silly to buy something that has a bad reputation for the battery… But unlike Silk'n's device, this one has NIR and more lamps.
    1 product in post Question about battery
    150 views
    • The user's roll: Customer service at Lyko. The comment was made 5 days
      Hi 👋 You can claim a battery defect, but I can't promise in advance that it will automatically result in a refund. If the battery does not work as it should or does not match the provided information, you register a claim via My Pages 16 Order History 16 open the order 16 CLAIM. There you can describe the problem and attach pictures or video if needed, so our team can investigate the case and assess the appropriate solution. Hope this gives some clarity for your choice 🤍
      1 likes