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Julia

  • Julia

    The post was made 2 days
    Rating: 1 out of 5
    verified customer

    Defective product

    For some reason, I can't find the order under my orders, but the order number is 36125716 I have used the product for about a year, and my latest order with refill had both bottles defective and unusable... I don't know if something has changed in the formula after it was sold out for a while? Very sad not to be able to use it anyway
    1 product in post Defective product
    107 views

    • Tilda

      The user's roll: Customer service at Lyko. The comment was made 1 hour
      Hi Julia 👋🏻😃 We will of course help you with this 😊 In order for us to proceed with the defective refill bottles, we first need some information from you. Please take clear pictures showing what is wrong, for example, if the bottles are leaking or if the sprayer is not working as it should. Also, write a short description of the problem so we can get as clear a picture as possible. Since the order is not visible under My Pages, you need to email this to fraga@lyko.com with the order number and pictures 💌 Have a great day!🌟

  • Julia

    The post was made 11 months
    Rating: 1 out of 5
    verified customer

    Throwing money into the sea

    First impression was that it was a very nice brush that made my hair shiny and pretty - but I immediately noticed that it got worse and worse each time. The bristles do not stay in any way in the "cushion" they are in, but go straight into the back of the brush. You could pull each bristle back, but many fell out, and for the price, you expect not to have to "fix the product" after each use.
    1 product in post Throwing money into the sea
    1311 views

    • Sofia

      The comment was made 4 months
      Thanks for the review 👍🏻 now I'm not buying it.
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