Emma

  • 6 months
    Rating: 1 out of 5
    verified customer

    Got worse

    I am SO disappointed! I have had several bottles of this conditioning spray (old design) and it is the only thing that has worked to detangle the worst knots in my hair. I ordered a bottle from you recently (new design) and it is not at all the same.. for one, I have to empty large parts of the bottle for the smallest bit to detangle, for another, it smells very strange and almost disgusting. I don't know if I got a bad batch, on the other hand, I have read other reviews that say it is not the same since the packaging was changed..

    Translated from swedish

    1 product in post Got worse
    349 views
    • Former employee
      6 months
      Hey Emma Thanks for sharing ✨ Typical that the new version of the spray didn't live up to your expectations, as the old one seemed to be a big favorite 💖 If you suspect that something is wrong with the one you received, you are of course welcome to file a complaint through your account on the website, so we can take a look at it ☀️ Have a nice day and thanks again for your review 🥰

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