Stella

  • The post was made 2 days
    Rating: 2 out of 5

    Hair Loss

    I bought the shampoo and conditioner because I wanted something that would help my scalp while also giving my hair a bit of shine. Unfortunately, it is far from what I got. My hair feels dirty already the day after washing (I double shampoo and use the detox shampoo sometimes), but above all, I have lost so much hair! From losing maybe 5 strands while I shower and a few more when I brush my hair, there is now a clump in the shower and on the brush when I'm done? It has gone from about 5 strands to 30, and the only thing I have changed is which products I wash my hair with. I've never experienced anything like this, and I have tried several shampoos and conditioners. However, I think the scent is nice unlike many other reviews.
    1 product in post Hair Loss
    11 views
    • The user's roll: Customer service at Lyko. The comment was made 15 hours
      Hey Stella 👋😊 Thank you for sharing your experience 💛 I understand that it can feel frustrating when your hair and scalp don’t react as expected. Hair feeling dirty quickly can sometimes be due to the conditioner being applied too close to the scalp, and often the results can be affected by how often you detox or which shampoos you use ✨ One tip is to pause the detox shampoo for a while and use a mild shampoo, as well as applying the conditioner only to the lengths and rinsing thoroughly ❤️ If you want more personal help, you are warmly welcome to try our free hair test in the Lyko app ✨ Hope you find your way back to a balanced scalp soon! 🌞
  • The post was made 2 days
    Rating: 2 out of 5

    Hair Loss

    I bought the shampoo and conditioner because I wanted something that would help my scalp while also giving my hair some shine. Unfortunately, it is far from what I got. My hair feels dirty already the day after washing (I double shampoo and use the detox shampoo sometimes), but above all, I have lost so much hair! From losing maybe 5 strands while I shower and a few more when I brush my hair, there is now a clump in the shower and on the brush when I'm done? It has gone from about 5 strands to 30, and the only thing I have changed is which products I wash my hair with. I've never experienced anything like this, and I have tried several shampoos and conditioners. However, I think the scent is nice unlike many other reviews.
    1 product in post Hair Loss
    31 views
    • The user's roll: Customer service at Lyko. The comment was made 15 hours
      Hey Stella! 🥰 Thank you for taking the time to write a review after using the shampoo 🌸 It seems like it wasn't a perfect match for your hair, that's a shame! Losing more hair during certain periods can be due to a few different reasons; Hair grows in cycles, and sometimes more hair strands enter the resting phase at the same time. It can also be due to external factors, and many lose a bit more hair in the fall and spring, which is believed to be due to hormonal and light-related changes. It can also be due to increased shedding or broken hair strands that are more likely to fall out right now. If you want tips on something else, I can recommend that you email our hairdressers at frisoren@lyko.com 📧 so they can help you look further, if you don't already have something else that you think works better for your hair 💖
  • The post was made 2 days
    Rating: 2 out of 5
    verified customer

    Hair Loss

    I bought the shampoo and conditioner because I wanted something that would help my scalp while also giving my hair a bit of shine. Unfortunately, it is far from what I got. My hair feels dirty already the day after washing (I double shampoo and use the detox shampoo sometimes), but above all, I have lost so much hair! From losing maybe 5 strands while I shower and a few more when I brush my hair, there is now a clump in the shower and on the brush when I'm done? It has gone from about 5 strands to 30, and the only thing I have changed is which products I wash my hair with. I have never experienced anything like this, and I have tried several shampoos and conditioners. However, I think the scent is nice unlike many other reviews.
    1 product in post Hair Loss
    11 views
    • The user's roll: Customer service at Lyko. The comment was made 15 hours
      Hey Stella! 😊 Thank you for sharing your experience! So typical that it wasn't a home run this time 🤍 Hair and scalp can sometimes react differently when switching hair care products, and it can take a little time for both hair and scalp to adjust to a new routine. If you would like a personal recommendation and help finding products for your hair based on your needs, we are happy to assist you, we are just an email or a call away 📧📞 Take care and have a nice day! 🥰
Customer service