Lisa
- The post was made 1 monthOut of stockWhen will Color Wow be back in stock? I see that almost everything is out of stock1 product in post Out of stock428 views
- The user's roll: Customer service at Lyko. The comment was made 1 monthHi Lisa! đđœ Right now, we donât have a date for when this will be back in stock, but I hope it wonât take too long, fingers crossed! đ€ If you havenât followed the product, I recommend you do. That way, youâll get an email the moment the product is available to order again đ Wishing you a great rest of your day! đ2 likes
- The post was made 11 monthsCooling accessoryHi, I ordered this a few weeks ago and am super happy with the needle part, but I thought I would try the cooling accessory and realize that mine doesn't look like the picture. The balls inside are tiny and rattle around, and they don't help to cool / freeze it either. Could it be that mine has dried out? Best regards1 product in post Cooling accessory669 views
- The user's roll: Former employee. The comment was made 11 monthsHi Lisađ Thank you for your questionâš I understand and I'm glad to hear from you! It sounds like there might be something wrong with the cooling accessory. The Kylhuvudet should be able to get cold in the fridge/freezer and be used for a refreshing, cooling effect. If the balls in your accessory are very small, rattling around, and not getting cold, it doesn't seem to be working as it should đ€ You can certainly make a claim through your order history â select the product and click on âClaimâ, and the right department will assist you further. I hope the answer can be helpful and that you have a lovely dayâïž
- The post was made 1 yearRating: 5 out of 5verified customerSatisfied!Very satisfied with these eye patches, I understand what people mean when they say they slide around, but I also want to suggest that they stick like stone if you apply a little serum first (e.g. The Ordinary's caffeine serum), let it dry in, and then put on the patches! âșïž1 product in post Satisfied!2892 views
- The post was made 1 yearsPricingHow come this is much more expensive at Lyko than at other retailers like Netonnet, Elgiganten, several pharmacies, etc.? I usually have a rule to always buy all my beauty products from you, but it feels sad when it's almost 33% more expensive here!1 product in post Pricing2742 views
- The user's roll: Customer service at Lyko. The comment was made 1 yearsHey Lisa! đž Oh, for the larger part of our assortment, itâs the purchase price that determines the selling price. That said â there are also parts of our assortment where we practice "dynamic pricing". This means that prices are automatically adjusted based on various factors, such as demand, timing, or competition, which makes the prices adapt to always be as fair and competitive as possible. Hope that can explain a little! â€1 likes