Disappointed with the delivery and product condition
The product is truly amazing, but unfortunately it arrived with broken and torn packaging, as if it were old or already used. The delivery also took more than 10 days even though it said it would arrive within two days. It was a very poor and unsatisfactory experience.
1 product in post Disappointed with the delivery and product condition
The user's roll: Lyko Creator. 1 weekThe comment was made 1 week
Hello Shereen 👋😊
Thank you for sharing your experience. It's great to hear that you like the product, but so unfortunate that both the delivery and the condition of the packaging lowered the overall impression 🤍
If the product or packaging was damaged during transport, please feel free to contact us, and we will gladly help you review the matter and find a solution ✨
It also sounds unfortunate that the delivery took significantly longer than expected. Please reach out to us if you want us to take a closer look at what might have happened 📦
Thank you for your feedback and have a great day! 🌸