Reviews & comments

• Sarah

  11 monthsThe post was made 11 months

  Mambo in stock?

  When will the eyeliner in the color Mambo be back in stock?

  Translated from norwegian

  1 product in post Mambo in stock?
  1 likes

  1 comment

  72 views

  • Frida

    Former employee

    The user's roll: Former employee. 11 monthsThe comment was made 11 months

    Hey Sarah 💌 We don't have an estimated delivery date, but if you click "watch", you'll get an email as soon as it's available 💕 Wishing you a nice day 🌞

    Like

  Log in to leave a comment
• Sophie

  1 yearsThe post was made 1 years

  Rating: 1 out of 5

  verified customer

  Not worth it! Changes color

  Very good eyeliner to apply, but it changes color after just an hour. I bought it in the color «Haight Ashbury», which is supposed to be gray, but it turns pink/red within half an hour/hour after application. For such an expensive eyeliner from such a well-known brand, absolutely not worth it.

  Translated from norwegian

  1 product in post Not worth it! Changes color
  1 likes

  1 comment

  3268 views

  • Elin

    Former employee

    The user's roll: Former employee. 1 yearsThe comment was made 1 years

    Hi Sophie Thank you so much for your feedback, this is great for us to take forward! In this case, I would recommend you register this as a complaint case so that we have the opportunity to take the product back for a check! 1. Log in to Your account. 2. Click on the MY PAGES icon. 3. Select Order History. 4. Click on the relevant order number for the item you wish to complain about. 5. Click on the icon COMPLAIN. 6. Fill in the quantity and reason for complaint in the text box under the selected product. If you want the return slip as a letter, remember to write this in the comment field. 7. Feel free to add a picture/video that clearly shows the problem with the product. 8. Confirm by clicking SEND. Wishing you a nice day ahead

    Like

  Log in to leave a comment