- Viesti luotiin 5 vuotta sittenArvosana: 1 / 5
Not what I expected
When I opened the palette box, there was random white square of plastic in the middle of the palette.1 product in post Not what I expected645 näyttöä- Käyttäjän rooli: Lykon asiakaspalvelu .Kommentti lisättiin 5 vuotta sittenHello Laura!✨ It seems that you have received a faulty product. We would like you to register a complaint on your account so that we are able to compensate you for this. You can go directly to the website by clicking this link: lyko.com/fi Follow the instructions below. 1. Log in to your user account 2. Click the MY PAGES icon 3. Select Order History 4. Click on the order number where you wish to register a complaint 5. Click the COMPLAINT icon 6. Enter number of items and the reason for the complaint in the text box under the selected item 7. To speed up the complaint process, you can upload a photo of the actual damage/reason for the complaint under UPLOAD PHOTOS 8. Confirm by clicking SEND Feel free to contact us again if you have any further questions or concerns via mail asiakaspalvelu@lyko.fi. Have a nice day⛄1 tykkää