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• Sandra

  2 weeks

  verified customer

  Almost scentless, copy?

  I've been using this shampoo for several years at regular intervals, and now that I got a discount code as a birthday gift, I decided to buy a bottle. I've now used the shampoo twice, and it doesn't feel at all like what I'm used to. The typical, luxurious scent is basically gone, and the consistency isn't as thick. It feels like a consistency you get from supermarket shampoos. I also don't feel that thick sensation you got when you ran your hand through your hair. In other words, it feels like a copy. The price has gone up, but the quality has completely gone down!

  Translated from swedish
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  • Annica

    Customer service at Lyko

    2 weeks

    Hey Sandra! 🌸 It seems like you've found a favorite in this shampoo ✨ But it was strange that it doesn't feel like before 🤔 We only have genuine products from our suppliers, so it shouldn't be a copy, but it can happen that individual items have some production defect or something else that has happened with it. I recommend that you make a claim on My pages - Order history - Claim and there add a picture of the batch, and we will get back to you via email and look into it 📧 Have a really great day 🥰

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• Tuva Mariel

  1 month

  Kérastase Densifique Bain Densité shampoo

  Hi. I'm wondering if this product contains silicone or sulfates? And if it is allergy tested? ☺️

  Translated from norwegian
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  • Frida

    Customer service at Lyko

    1 month

    Hey there 😊 Kérastase Densifique Bain Densité Shampoo does not contain sulfates, and it is silicone-free. When it comes to allergy testing, Kérastase is generally focused on creating products that are gentle on the skin, but it’s always a good idea to do a patch test before using a new product, especially if you have sensitive skin or allergies 🌿 Hope this helps, and that you have a fantastic experience with the product! 😊

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• Karin

  4 months

  Price Increase?

  When I bought this product in June, the regular price was 329 kronor, now the regular price is 400 kronor. That's an increase of over 20%. You don't belong to the companies that sneakily raise prices before the Black Friday campaign... Now it's 4 kronor cheaper than what I bought it for back then, with a 25% discount.

  Translated from swedish
  4 likes

  1 comment

  2828 views

  • Signe

    Employees at Lyko

    4 months

    Hi Karin! I understand your concern. The prices on our website can vary over time as we offer different promotions on selected products We always show the lowest price a product has had with us in the last 30 days, and under each product, you can choose to see the lowest price for the last 30, 90, and 365 days! We hope this will make your shopping easier Take care!

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• Olivia

  5 months

  Greasy hair…

  My hair is very thin and blonde. I've bought and used this shampoo for a few weeks now. My hair feels neither clean nor has any volume after washing with this shampoo. It looks very greasy. What shampoo can I use instead?😫

  Translated from swedish
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  2655 views

  • Emilia

    Customer service at Lyko

    5 months

    Hey Olivia!👋🤷‍♀️ Oh, it’s so crazy that this shampoo doesn’t work for you! You could check this one out instead 👉lyko.com/sv/harvard/harvard/shampoo/k-rastase-specifiqu--bain-divalent-shampoo-250-ml This shampoo balances the scalp, controls oily roots, and nourishes dry ends, making the hair feel fresher for longer🤌 You can also supplement with a detox shampoo in between if you don’t notice any improvement. It often takes a while for the hair to get used to new products, but I’m keeping my fingers crossed that you find a shampoo that works well for you! 😊 Take care!💖

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• Maria

  5 months

  Can it work for men too?

  Hi! I know there is specific Densifique shampoo for men, but I can only buy one bottle for now (they're quite expensive products 😫) and I'm wondering if this Densifique shampoo (the white bottle) can also work for my husband and teenage son, both of whom have thin hair in need of density just like me. The question is, will it be SAFE and effective for them? Thanks in advance for the answer 🙏

  Translated from swedish
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  • Maria

    5 months

    Nice to hear & thanks for the quick response 😊 Could you please also answer why there are two different ingredient lists for Densifique 250 ml and Densifique 500 ml (refill)? Is it a typo, or do they really have different contents? If it’s a mistake, which list is correct? If they are different lists, what are the different properties that each of them has? Is the refill perhaps for professional use and maybe has a better effect? Thanks 🙏

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