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- Most helpful negative2 weeks
Old product
Terribly bad that you are deceiving people, got this in the calendar. Smelled bad so I checked the expiration date, it says on the sticker that it expires in 2027, but if you peel off the sticker, the real date is... 2023-08.. did you just stick over the old dates??
18 likes6918 views- 1 weekThat sounds like bullshit! There has always been date fraud and this is nothing but that.
to leave a comment - 15 hours
Smells disgusting
Got it in the advent calendar and will unfortunately throw it away immediately. It smells absolutely disgusting13 viewsto leave a comment - Customer service at Lyko2 weeks
Information about your product from our Me-Phoria calendar 💖
Hello to you 💖 We have received many questions about the scent and date marking on this product from our calendar. We would like to explain and clarify any concerns. About the scent Loelle Neroli Water has a completely natural scent that can be experienced differently depending on personal preferences. The tangy note comes from the natural essences in neroli leaves and flowers, as the product is free from added fragrances or artificial ingredients. Since it is a pure, natural product, the scent may also vary slightly between different batches, which is completely normal and part of the product's natural character. About the date on the bottle As you have noticed, there are two dates on the product: an older date printed on the bottle and a newer date on a sticker. We have been in contact with our supplier to get clarity, and here is their explanation: "The reason there is a sticker over the old date on our Loelle Neroli Water bottles is that we always strive to minimize our environmental impact by reusing packaging whenever possible. Even though the bottle has an older date, we want to assure you that the contents are completely new and fresh, as we have recently filled the bottles with newly produced neroli water. It is always the new date that applies to the product."13 likes212 viewsto leave a comment - 2 weeks
Do it right!
Got this in the calendar like so many others and it smelled like sh*t! Bad from Loelle and bad from Lyko for not doing better to check if the product is good or bad. WHO uses old bottles and claims it's new content just to trick unsuspecting people?! No yuck and ugh, really bad from you168 views- Customer service at Lyko2 weeksHey Linda! Thank you for taking the time to leave a review The bottles are reused by the manufacturer as part of their sustainability efforts So sad that the scent didn't really suit your taste ❤️ The scent is completely natural and comes from the orange blossom that the water is made from and contains no added synthetic fragrances. I hope the other lovely products in the calendar will suit you better Have a really nice day!
to leave a comment - 2 weeks
Do not recommend
Got my product in the advent calendar, would never have gotten myself to buy it since I'm not a huge fan of mister. I have no problem with the company reusing the bottles (if that's what they're doing and not just relabeling old product?) since the beauty industry needs to become more climate-friendly. My product doesn't smell rancid, but it does smell overwhelmingly strong. I'm absolutely not against beauty products containing fragrance, but this smells like a real perfume. I don't understand how you can have so much perfume in something that's supposed to be used on the face. I guess I'll have to use this on my body as a scent mist instead, since I don't feel like I can give it away either. Weird that it has won an award😅188 views- Customer service at Lyko2 weeksHey Evelina! Thank you for reviewing, we really appreciate it It’s true that the manufacturer reuses the bottles to be more climate-friendly So sorry that the scent made it not a five-pointer for you The product doesn’t contain any synthetic perfume, but the scent comes naturally from the orange blossom that the water is made from. I’m keeping my fingers crossed that you’re otherwise happy with the calendar and will find some favorites among the doors Take care and have the best!
to leave a comment - 2 weeks
Expired product that stinks
Received an expired product in the advent calendar. A new date was stuck over the old one. Also, the product stinks, and for that reason, I will not use it. Unfortunately, I managed to test it and then looked directly at the expiration date because of the stench and discovered that the product had a new date...191 views- 2 weeksDoesn't sound very likely considering that the question you answered below regarding the expiration date according to you was about a batch with a short date and then just 2023-08, which is the same date that is on these bottles...1 likes
to leave a comment - 2 weeks185 views
- Customer service at Lyko2 weeksHi Henrietta! 🤗 Oh no, that sounds unfortunate that the product leaked in the calendar 😭 In order for us to help you in the best possible way, we would like you to register a complaint through your account and the relevant order. In the complaint, you can also attach a picture of the reason for the complaint/leak. Have a really nice day! 🥰
to leave a comment - 2 weeks3 likes212 views
- Customer service at Lyko2 weeksHi Tove! We have information from Noelle that they are reusing their bottles, and therefore they have put a correct and updated expiration date with a sticker over the old one. I totally understand that this can create confusion, but in this case, the date on the sticker is correct, 2027-04. If you think there might be something wrong with the product you received in your calendar, you can always register a complaint through your account and the relevant order, and we will definitely take a closer look at it. Have a really nice day!
to leave a comment - 2 weeks
Loelle Neroli water
Got this in today's calendar. 1, it’s not sealed and has already dripped before I even tried it. 2, it doesn’t smell good. 3 Congrats, a secret awaits a code to get to the newsletter... I don’t feel like this is a product my daughter can use, since it hasn’t been sealed and smells questionable. What do I do? This doesn’t feel good255 views- Customer service at Lyko2 weeksHello! I understand I recommend that you email us at fraga@lyko.se and we will help you! Take care! ✨
to leave a comment - 2 weeks
Smells bad
Has a very sour smell, so it can't be used. Got it in the Lyko Me-phoria calendar. 🎁 The date should be fine, but something is very wrong with the scent. And I got the same result as others I can see in the reviews, there is a code to scan on the bottle for a surprise but only goes to their site to register your email for their newsletter! 😅423 views- Customer service at Lyko2 weeksHey Marie! 🤗 You are absolutely right – the expiration date on the sticker on the bottle is correct, but it sounds crazy if the contents smell bad😱 If you think there might be something wrong with the product you received in your calendar, I recommend that you file a complaint through your account and the relevant order, and we will definitely take a closer look at this 🤗 Have a really nice day! 🌞
to leave a comment - 2 weeks
THE SMELL!!!
Got this in my Lyko Me-phoria advent calendar, and the date is supposedly okay... But it smells really awful! I have no idea if it's supposed to smell like this or not, but it's definitely not something I can have on my face. I also got the same product in a Lyko Lovablesbox, and I don't dare to use that now. On the bottle, there's a barcode "scan me for a surprise!" when you do that, you get to Loelle's page, but no surprise is in sight... No, there weren't many right things here, Loelle. #loelle #lykomephoria #lykolovables #lykoreview
LoelleNeroli Water 100 ml
20 reviews, 1.1 on average
This product is out of stock, and we don't have an exact delivery date. Want an email when it’s back? Click “WATCH” and we’ll make it happen!
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50 ml100 mlDescription
Ingredients
Loelle Neroli Water is an organic and natural facial water made through the distillation of bitter orange blossoms. Neroli facial water is moisturizing, soothing, balancing, and has a contracting effect. It is best used after cleansing and before applying facial cream or oil, as the facial water neutralizes the skin's pH value. Loelle Neroli Water has a refreshing neroli scent and can be used as a setting spray over makeup or anytime during the day when you want to add extra moisture.
Loelle's Neroli Water contains only neroli water and is free from alcohol and other additives, making it gentle and kind to the skin. Suitable for all skin types, including sensitive skin.
Use:
Spray directly on the skin after cleansing or anytime during the day when you want to add extra moisture. Use on the scalp to soothe dry and itchy scalp or on the hair tips to tame frizzy and flyaway hair.
100 ml
- Category:Toner
- Article number:1519-118-0100