Rickard

Employees at Lyko
  • Employees at Lyko
    2 days

    Update from the warehouse 📦

    We are now at record levels from the warehouse.
    User Video
    1078 views
    • 1 day
      Great job! I was worried for a while since two orders and an influencer test package didn't show up, but I received an incredibly nice and personal response from customer service. I work in e-commerce myself, and you are a role model. 🙌🏼
      1 likes
    to leave a comment
  • Employees at Lyko
    4 days

    Update from the warehouse 📦

    We are still behind but starting to catch up 😅
    User Video
    794 views
    • Will I, as a loyal customer, not be compensated just because I didn't pay for shipping, even though I've spent a lot of money on your site to get free shipping and expect you to at least somewhat stick to the delivery timeframe? I've loved Lyko and your customer service, but this feels incredibly ridiculous to not even send out information until the customer themselves contacts customer service, and still say 3-5 days delivery at checkout when you obviously can't promise that. Sorry, but then it will probably be to find another company to buy from if some ridiculous videos from the CEO that hardly anyone watches are how the situation is to be handled, this is entirely on you...
      1 likes
    to leave a comment
  • Employees at Lyko
    1 week

    How do our robots work? 🤖🦾

    This is how it goes when our robots pick orders 😅
    User Video
    709 views
    to leave a comment
  • Employees at Lyko
    1 week

    How do we pick an order?

    Here you can see how it goes to pick an order. 📦
    User Video
    3289 views
    • 5 days
      Wow how interesting!
    to leave a comment
  • Employees at Lyko
    1 week

    Update from the warehouse 📦

    How is it going for us 😅
    User Video
    1041 views
    to leave a comment
  • Employees at Lyko
    1 week

    We apologize 🫶

    We are behind on stock but are doing everything we can to catch up 🥵
    User Video
    36090 views
    • 12 hours
      Completely hopeless that there is no information about this before you contact and inquire about an order that is significantly delayed. It also seems easy to foresee that customers will buy other products along with the products that were on promotion and that were entered into the new automation system..? You are really doing yourselves a disservice by not informing about this in advance so that customers can order from other sites and get their products before they need them. I expect that everyone who has had to wait so long for their order will receive proper compensation for this. And I don't mean a ridiculous "20% off your next purchase" type of bonus, but something that actually makes us want to continue being customers with you, because right now I feel like it will be a long time before I shop with you again. Incredibly frustrating.
    to leave a comment
  • Rickard

    has created a look
    Employees at Lyko
    4 weeks

    Advent calendar in the middle of summer 🎅🌞

    Are you all ready for the advent calendar? We definitely are. Working all summer long. 🎄
    User Video
    1 product in the look Advent calendar in the middle of summer 🎅🌞
    11479 views
    • 4 weeks
      Oh, I can't wait!! 🤗🤗
    to leave a comment
  • Employees at Lyko
    1 month

    Now it's close 🙌

    We are expanding our warehouse and automation, now it's time to start testing it. 📦🚀
    User Video
    1294 views
    • 3 weeks
      Awesome! 👏🏻
      1 likes
    to leave a comment
  • Employees at Lyko
    1 month
    Rating: 5 out of 5
    verified customer

    Wow 🤩

    Very impressed, the perfect gift for someone who has everything. 🙌🙌🙌
    User Video
    1 product in post Wow 🤩
    1300 views
    • Hairdresser at Lyko
      1 week
      Unfortunately sold out when I was about to order, but I have it on watch. Have seen and felt it when my son managed to buy it. Really solid quality and weight, "analog", no batteries, plastic or hassle, just to use when needed...
    to leave a comment
  • Rickard

    has created a look
    Employees at Lyko
    1 month

    Milk Makeup Serum 🥶

    Testing serum sticks from Milk, straight out of the fridge 👌🏻🧊❄️
    User Video
    2 products in the look Milk Makeup Serum 🥶
    13857 views
    • 1 month
      On the app, the text is terrible, hunny the website is soooo much better unfortunately 😘😘
    to leave a comment

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