User images
Reviews & comments
Rating: 2.1Based on 11 reviews
3
1
2
1
4
- Most helpful negativeThe post was made 7 monthsRating: 2 out of 5verified customerNot silkI also thought this was a hair tie made of silk fabric. It is not. The fabric is hard and feels very synthetic.
- The post was made 1 weekRating: 1 out of 5verified customerNice, but broke quicklyIt was really good until the elastic inside broke after 3 uses unfortunately. Was very disappointed that it didn't hold the quality199 views
- The post was made 2 weeksScrunchieHi, I bought a Lyko silk scrunchie (item no. 1189-E25-000) on June 9th this year. I want another one just like it, but now I only find satin ones. Will it no longer be available in silk?1 product in post Scrunchie235 views
- The post was made 1 monthRating: 1 out of 5False advertising, not real silk!This is false advertising as it says the product is silk but in reality it is not silk. It also does not say what it is made of... but it is definitely not silk! I see many have complained as far back as over 4 months ago where this was supposed to be fixed both 4 months ago and 3 months ago, but it still hasn't been fixed. From now on, I won't take the chance of buying anything from Lyko that is supposed to be silk and might end up with products that don't contain silk but cost a lot. I'd rather buy elsewhere where I know it's certified real silk! It's a shame as it affects the consumer and that the marketing law means nothing!1 product in post False advertising, not real silk!765 views
- The user's roll: Customer service at Lyko. The comment was made 1 monthHi Katarina 👋 Thank you for bringing this to our attention, and we apologize that the product information was not correct 🤍 I have now been in contact with the person responsible here, and the text on the product page has been updated so that the information about the material is clear and correct. We of course apologize if the product information was not accurate before, and thank you for taking the time to let us know 🩷1 likes
- The post was made 2 monthsRating: 3 out of 5verified customerGoodA regular scrunchie. Had a hard time finding one in this soft material in stores, feels gentle on the hair and is the perfect size for normal thickness hair.1 product in post Good678 views
- The post was made 4 monthsRating: 1 out of 5verified customerFar below expectationsBelow expectations. I bought it on a 50% sale and it still wasn’t worth the money. 10 kr would have been a fair price for what I got. It is "tight" and lacks the extra fabric needed to make it look fluffy. The fabric got runs.1 product in post Far below expectations1232 views
- The user's roll: Employees at Lyko. The comment was made 4 monthsHejsan 😊 Too bad it didn’t live up to your expectations 💗 If it feels abnormally tight or if stitches/seams have come undone, it might be a production defect. You are of course welcome to register a complaint via My Pages 16 Order History 16 Complaint and we will help you look further into your case 😊 Wishing you a super nice day! 🌻
- The post was made 6 months"Ingredients: 100% silk"It still says so, after many months, in the product description. That is not correct, so how come it still remains there?1578 views
- The user's roll: Customer service at Lyko. The comment was made 5 monthsHello Malin! 👋😊 Thank you for reaching out and bringing this to our attention! I have now forwarded it to the relevant department and asked them to review and correct the information on the product page, so it should be updated shortly 🙌 All the best 💌
- The post was made 6 monthsRating: 1 out of 5Misleading marketingThe product is not silk, even though the information says 100% silk. This has been complained about many times, yet the information has not been corrected.959 views
- The post was made 8 monthsRating: 5 out of 5. . .. . .1952 views
- The post was made 8 monthsRating: 5 out of 5verified customerAwesomeFeels good on the hair1762 views
- The post was made 9 monthsSilk or Synthetic?I bought this in-store under the name “WHITE SILK SCRUNCHIE” and therefore assumed it was made of real silk. In hindsight, I see on the website that it is described as a solid color scrunchie in silk look. However, it is not clearly stated anywhere what material the product is actually made of. This is misleading and may violate consumer legislation, which requires clear material information. First time I’ve bought something from LYKO btw. So it doesn’t feel like a good start for you.1 product in post Silk or Synthetic?3412 views
- The comment was made 6 monthsThe information has still not been corrected, and you need to send a replacement product to those who bought this. The details say 100% silk, which is an outright lie.
