Contact Us

Trying to figure out where your parcel is? Or maybe you're a journalist with a burning question to ask? Or you're just looking for the correct address to one of our offices? In any case this is the right page! Here, you'll find contact details for our customer service and press contacts, as well as addresses for visitors to our offices.

    Customer Service

    We're just as passionate about giving you world-class customer service as we are about hair and beauty here at Lyko. Whether you're trying to figure out how to make your curls last all day long, which lipstick to wear this weekend, which beard trimmer comes with the best precision, or where the heck your order confirmation is: We got you. You can find our contact details and business hours here below. Don't overthink it – get in touch!

    Chat with us by clicking on the speech bubble in the lower right corner.

    Chat is open:
    Mon–Wed: 9am–8pm
    Thu–Fri: 9am–4pm
    Sun: 11am–8pm

    Email us at and we'll get back to you asap.

    Call us at +4628171490 and we'll do our very best to help you out.


    Mon–Wed: 9am–6pm
    Thu–Fri: 9am–4pm

      Press Contact

      Tom Thörnblom

      Head of Sustainability & Communication
      +46 72 555 01 90


        Lyko has two headquarters: one in the same building as our warehouse in Vansbro and one located on Birger Jarlsgatan in Stockholm. We also have office hubs in Borlänge, Lund, and Oslo City. Plus, we have our own Lyko Studio on Södermalm in Stockholm.

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          Customer service

          Our customer service is here for you. We can answer everything from how to pay to which shampoo is best for you. There are no stupid questions. You can reach us by e-mail:


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          Customer service