• 2 days

    Suggestion 💕

    Hi LYKO #lykocustomerservice #customerservice ! I have a suggestion to separate reviews and questions on a product, in the same way you see "Looks" and "Review/Question photos". It would make it incredibly easier when looking at hair color/shades and wanting to see photos of how it looks on others. Currently, there are often three out of four photos instead of people who WANT to dye their hair and are asking if the current color might suit them or want tips. I have basically stopped looking because there is so much that is, for me, irrelevant. It’s a shame because I think it’s fun to see results (Just "before pictures" are not as exciting 😬😌) It’s great that you can ask, but I would be really happy if you could consider separating it from the reviews 💕 Hugs to you!

    Translated from swedish

    16 likes
    280 views
    • 2 days
      Totally agree 🙌

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  • 6 months

    Misleading

    Hey LYKO ! It feels misleading when you post pictures with links and the items in the pictures have been sold out for a long time and definitely aren't among the products you get to 😕 Thinking about the MUS box and the palette #lyko #customerservice

    Translated from swedish

    1 product in post Misleading
    13 likes
    5664 views
    • 5 months
      Awesome Anna! 😍

      2 likes
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  • 8 months

    Problems with texture spray

    Hey! Is there anyone else having trouble uploading videos? Unfortunately, I don’t feel that the app update has provided any improvement other than I can see the notifications (but I can see when every single person I follow has commented on something I’ve commented on, so it’s unclear if that’s good or bad). Otherwise, ALL problems are still there. Plus the video issue that started yesterday. Cool that the texture spray I’m going to test seems to be good and helps to get this volume in the ponytail 👌🏼 #waterclouds #lyko #customerservice #lykocustomerservice #lykoinfluencer

    Translated from swedish

    1 product in the look Problems with texture spray
    10 likes
    11286 views
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